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Frequently Asked Questions

PRACTICAL INFORMATION

Need help? Just ask! Email: Ali@Enduro2.fr
 

REGISTRATION

Click Here to Sign up now and pay securely by debit or credit card.

Please keep your registration email in a safe place – you will need this if you need to update or modify your details online, later.

YES!  We have teamed up with Engage-Sport.com for all registrations in 2019.   The organisers do not receive ANY of the entry fees you have paid, until after Enduro2 is completed.  All entry fees are held securely by Engage-Sport.com until the event is completed, and will be returned to you in full (minus a very small transaction fee) by Engage-Sport in the unlikely event of financial failure on the part of the organisers.   Furthermore, all entries are paid by Credit/Debit card (no direct bank transfers are accepted by the organisers).  In addition to the above security via Engage-Sport, you are protected by your card issuer, who is obliged to protect and refund you in full for any losses incurred, for all fees paid using your card.

It is a legal requirement in France that to participate in any competitive sport (eg, any event or race of any kind) you must have a basic medial check by any doctor – to verify that you have no serious medical conditions that would prevent you from (contra-indicate) safe participation.

BUT since 2019 it is now also possible to complete a self-certification that excludes you from the above requirement.

Alternatively, if you have a valid UCI race licence then you don’t need a medical certificate, but you still need to provide evidence of a valid licence before you race.

All riders must follow these instructions and upload the correct documentation BEFORE race registration day in Les Arcs.

ON BIKE

Enduro2 really is a TEAM event, and the rules are designed to emphasise and encourage real teamwork.
Each team gets only one timing chip between them. The second rider to start each stage, wears the chip. The chip requires a manual “check” at the end of the stage, and this is done by the finish Marshall, not the rider…who will only do this when both riders are together at the end of the stage. In other words, you will get a better time if you stick together from start to finish and the lead rider actually “tows” the slower rider into the best lines. If the lead rider messes up, takes a line or misses a corner, this is the opportunity for your race parter to dive through the gap and take over the lead, saving your team yet more valuable time. There is certainly no time advantage at all, if the faster rider just blasts on ahead. Stopping mid-stage for spontaneous high-fives on the course is permitted, but not recommended.

There are many cool and inventive strategies that teams could use to maximise this teamwork aspect, but its up to you to chose what works best for you.

Sure thing! Just check the appropriate box on entry, and you can opt yourself out of the overall results and rankings. You will be given an individual printout of your stage times to compare with your mates, or just to keep to yourself if that’s how you want to play it.

After all, The Enduro2 philosiphy is: The only TIME that counts, is having a GOOD-TIME!

No. Based on your self-seeding answers upon entry, you will be allocated a start-wave time. You will ride the course in a pre-determined order, eg Stage 1 first, Stage 2 second etc, but you are free to start each stage whenever you are ready. Your only limit is to make it around the course, before the final cut-off times (which are generous). Gentleman’s rules apply – if a faster team wants to dive in before you, its probably best to let them go first. Maximum time between teams will be 20 to 30 seconds, but there is no minimum gap…4 and 6-rider party-trains are very much encouraged at Enduro2!

All riders must wear a FULL FACE helmet at all times whilst on a timed special stages.  Helmets with a removable chin-guard are also accepted (Bell Super 2R, Giro Switchblade etc). During Liaison stages it is acceptable to wear a Half-Lid helmet (for example if you wish to carry a second helmet in your pack for use on the Liaison stages).

In addition to the helmet, all riders must wear:

  • CE approved back protector, or a cycle bag with integrated back protection
  • Full Finger Gloves
  • Knee protection

Riders must also carry at all times during the event

  • A Charged,  Mobile Phone with data roaming enabled if necessary (emergency use only), and list of emergency contact numbers provided by the organisers
  • A waterproof / windproof jacket
  • Water and trail snacks

No.  Each day you start and finish at the same point, so we do not move camp / HQ each day.  However we will set off in a different direction every morning and therefore each day will cover a totally different riding area before looping back to return to base at the end of the day.

First riders depart between 08:00 and 10:00 each day.  Lunch is provided on each of the two full days of riding, usually at a mountain restaurant or cafe.  The route will pass near to several local cafes and a supermarket, for riders wishing to purchase extra food en-route. There is a break included in the race schedule to allow for this. We expect participants will complete the course and make it back to base camp between 15:30 and 17:45 each day (13:30 on the 3rd day which is a half-day).

Riders are released in waves every 30 minutes.  You will have a pre-allocated start time for each stage and you will start your next stage as directed by the starting marshall.   There are no time penalties if you miss  your allocated start time for a given stage – and we will fit you in at the next available slot.  However, you be sure must complete the entire course before the strict cut-off time at the end of the day! Liaison sections are not timed.

Fitness in the endurance / strength conditioning sense, as well as mental focus and determination is more relevant than outright pace and / or climbing ability. That said, entrants will face fairly big days in the saddle (30-40Km, 6-8 hrs a day) on physical trails, in potentially hot conditions and at altitudes up to 2700m.    Uplifts will be lift-assisted but some climbing (2 hours per day max) will also be required.

First of all, don’t only ride trail centres and man-made trails.  If you are considering entering this event then you should already be at this level of competence, as a minimum. We’d therefore advise taking in as much natural terrain as you can, and ride in places you have not been to before. Practise riding challenging sections on sight, and as you would do against the clock. If you are not an experienced racer, practise at your “comfortable 70% pace”. (Where 100% would be the pace you would ride in a normal, pre-sighted Enduro race event). This is the pace that will certainly give you the best overall result at the Enduro2. Get out for some big epic rides and take note of your personal needs for nutrition and hydration. For (the minority) of you who are serious about competing to place highly, teamwork and communication skills will be important. Practise racing and riding together in a tight formation.

The Enduro2 course has been selected to provide a variety of technicality.  Warm-up trails will be of moderate to advanced technical level.   However each day will include at least one technically very challenging trail (at least Double-Black-Diamond level) – and remember that it is all ridden blind and unpractised.  Many of the trails are in a high alpine environment, outside of the controlled bike-park boundaries.   Some trails involve a high level of exposure with no barriers of safety netting in the event of a fall, therefore a good level of general mountain awareness is required to participate safely. There will not be any jumps or drops without an easy alternative option.

Whilst Enduro2 is definitely an adult-biased event,  we absolutely recognise that it’s also the perfect format for father-and-son teams.  And lets face it, we there are plenty of teenage shredders out there who know how to put their own father to shame on the trail!  Enduro2 therefore welcomes entries from responsible riders aged 15 and above (on the 1st day of the race), but only if they are riding as part of a 2-person team with their parent or legal guardian.

OFF-BIKE

No dedicated feed stations are provided by the race organisers. However the route liaisons pass through mountain towns and villages on a frequent basis, which allows racers to stop and purchase their own snacks, food and drinks as required.

A lunchtime meal on Race Days 1 & 2 at a local restaurant is included in your entry fee.

Water-stops en route are readily available in the form of public-use fountains and trail-side natural springs.

Les Arcs has an ample supply of coffee shops, supermarkets, restaurants and take-away stores.   Additionally, cafes and snack-bars are available on the mountain during race-day.

For those taking  airport transfers from Geneva (Les Arcs), your bike must be suitably boxed or packed inside a typical bike-bag.  During the race, we will use various ski-lifts to transport your bike, and these are used at the owner’s risk to bike damage. You are responsible for your own bike’s security during the event and the organisers cannot take responsibility for loss or theft.  No secure overnight bike storage is provided by the organisers.

Our event partners – will be providing a dedicated onsite mechanic support service in Bourg St Maurice, and at mobile points out on the course, throughout the event.  Labour is free of charge, you pay only for any new parts you need!

There are a selection of other local bike shops in town that offer spares and service capability.  However, we advise all riders to bring your own spares where possible, especially for bike-specific components such as brake pads, spare spokes, mech hangars etc.

We have several dedicated first-responders on our team who will provide first-aid and further treatment / advice should you need it. If emergency hospital treatment is required, we will liase with emergency services as required. For non-urgent cases or treatments outside of racing hours, you may need to make your own arrangements should you wish to travel to a hospital (e.g. taxi) – although Bourg St Maurice hospital is only 10 minutes bike bike, from race HQ.  If you miss your airport transfer or onward travel due to injury, you will need to make your own arrangements for onward travel and assistance.  (Travel insurance highly recommended!)

Self-sufficient supporters are welcome.  Non-entrants will not be allowed into the Race HQ area during briefings. The Les Arcs tourist office can provide more information on accommodation and travel options should you need it.

Insurance is not compulsory, but we strongly recommend it.   A comprehensive medical and rescue emergency cover is highly recommended for all competitors as well as travel insurance that covers you for cancellation or curtailment of the event due to unforeseen circumstances such as extreme weather, natural disaster etc.   In particular, the organisers have no provision for accommodation and/or ownard support for any competitor needing to remain in hospital overnight after the event. Due to the complexities of individual insurance arrangements, unfortunately we are not able to advise or recommend any particular insurance provider.

We have a huge team of local volunteers and professional mountain staff, but we’re always happy for more offers of help.  We have both on-bike / on-mountain and off-mountain roles.    We’ll provide food, lift pass, and transport for all volunteers, but you need to make your own arrangements for travel to/from Les Arcs. Please Email us for the latest info.

Enduro2 is a pairs-only event.  If you are looking for a race buddy, we’d suggest try posting on our event-specific Facebook page or on your local MTB forum.   We do not offer a rider-matching service since its far too big a deal to pick the right person for you and we certainly don’t want to be getting involved in any inter-team domestic arguments! 🙂

Rider & individual team member substitutions are possible, free of charge, up to 2 weeks before the race.  After this time NO changes or refunds will be accepted for any reason.

Cancellation due to injury is possible up to 4 weeks before the event, free of charge (however a signed medical certificate must be provided to prove this genuine reason for your cancellation).

Cancellation for any other reason is possible up to 6 weeks before the event, but a 50 Euro administration fee will apply per rider.  After this time, no refund is possible (except cancellation due to injury, as above).

If the organisers are forced to cancel the event due to factors outside of their control, a partial refund may be offered (or a reduced price entry to next year’s event) dependent on the circumstances under which the event was cancelled, but this is not guaranteed since unavoidable costs are incurred by the organisers in the run up to the event.  Examples that may prevent the race from going ahead as planned are: extreme weather (lift closures), safety concerns or severe rider injury causing the course to be closed, timing system failure, failure of one one of the event’s safety-critical suppliers to deliver.

We therefore strongly suggest that you take out a cancellation insurance policy that would cover your personal financial losses in this eventuality.

If your team member drops out but you still wish to race, this is OK and you are fine to race on your own or team up with another rider in the same position as you, on the day.

Update 20 March 2020: COVID-19.   Please review our newsletter here.  At this time we expect the event will go ahead as planned.

However if we are forced to cancel the whole event in the coming weeks due to government restrictions, we are determined and optimistic to be able to refund 100% of your race entry fee (or very close to 100%, in case of unexpected admin fees outside our control, eg bank transaction charges).
 
We’d also like to assure you that in the worst possible scenario and engage-sport.com our entry and transactions portal is somehow unable to refund your fees on our request, that they currently hold on our behalf., you will still be covered for 100% of your fees via visa / mastercard / your bank, since you and all our riders paid by bank card. (At the moment it seems like the world is going a bit crazy, hence why it is mentioned here. But we absolutely do not expect this to happen!).
 
Enduro2 Rider Accommodation Cancellation Policy
(This applies only to your accommodation costs only if you booked an apartment with us, not to your race entry fee)
 
>30 days –  40% cancellation fee 
15-30 days – 50% cancellation fee
8-15 days – 75% cancellation fee
<7 days – 100% cancellation fee

The Enduro2 course has been selected to provide a variety of technicality.  Warm-up trails will be of moderate to advanced technical level.   However each day will include at least one technically very challenging trail (at least Double-Black-Diamond level) – and remember that it is all ridden blind and unpractised.  Many of the trails are in a high alpine environment, outside of the controlled bike-park boundaries.   Some trails involve a high level of exposure with no barriers of safety netting in the event of a fall, therefore a good level of general mountain awareness is required to participate safely. There will not be any jumps or drops without an easy alternative option.

Whilst Enduro2 is definitely an adult-biased event,  we absolutely recognise that it’s also the perfect format for father-and-son teams.  And lets face it, we there are plenty of teenage shredders out there who know how to put their own father to shame on the trail!  Enduro2 therefore welcomes entries from responsible riders aged 15 and above (on the 1st day of the race), but only if they are riding as part of a 2-person team with their parent or legal guardian.

TRAVEL, ACCOMMODATION & LOGISTICS – LES ARCS ENDURO2 

Map of Bourg St Maurice

The event is entered around the Funicular Car Park and Charly’s Factory in Bourg St Maurice.  The race will start and finish each of the 3 days, at the race HQ which is also based here.

Drinks, Food, Mechanic and Medical support are available all weekend onsite, and onsite café Charly’s Factory will be working around the clock to service your needs.  Gravity Lab will be on-site with decicated race support all weekend, and you can visit their workshop only 800m from HQ for more involved repairs.

Click Here to see a map of the HQ area in relation to other relevant facilities at the event.

There is ample free parking / hard-standing for camper vans at the Race HQ area.  Drinking water is also available here and it is typical to see the general public and tourists using this area as a convenient place to “park-up” or “wild camp” in campers although please note that this idea is not officially endorsed by the event organisers.

We have lined up a great new package available to all riders for 2020 (subject to availability, first come-first served).  Click through for details.

If you would prefer to camp or have a camper-van, we recommend Camping Le Reclus which is a short riding distance from Race HQ and offers lower pricing for riders on a tighter budget, as well as cabin options. They offer a (fluent) English speaking reservation service and pitches for camper vans as well as tents.

Other Hotel and chalet options can be found via the Bourg St Maurice / Les Arcs tourist office website, or by phoning +33 (0)4 79 07 12 57 .

Private minibus transfers are available from All-Mountains Taxi and Coolbus.

If you want to group together to pool a transfer with other riders, why not post a shout out onto the event’s facebook page?

Alternatively, you can pick up a hire car from Geneva Airport for a very reasonable price (this is generally the cheapest option, cheaper than using an airport transfer service).  Its about 2.5 to 3 hours drive to Bourg St Maurice.

Try www.auto-europe.com for the best deals.

Free Parking will be available for the duration of the event, very close to Race HQ in Bourg St Maurice, and driving directions will be provided in your race entry information.

Registration Opens at 14h00 on Thursday 2nd July 2020 at the HQ (Charly’s Factory) in Bourg St Maurice.   Last registrations on Thursday are at 20h00.

If you experience travel difficulties and think you may miss registration: Please call Geoff (English/French) on the emergency number provided in your joining instructions email.  We will try to pre-register you over the phone and in that case you will need to collect your race number and timing chip from HQ on Saturday morning at 7.30 am.

There are no registrations early on Race Day (Friday) morning.  Please let us explain why!   It is imperative we have a full and comprehensive list of all riders who are on the mountain, at all times, and this information needs to be distributed to our timing and safety team before we can start the race.  In particular, the ‘headcount’ needs to be exact, so we know if someone is lost and/or potentially injured.  Anyone joining at the last minute, could upset this system of full accountability and would therefore represent a small, but very real safety risk not only to themselves, but to all riders.

Insurance is not compulsory, but we strongly recommend it.   A comprehensive medical and rescue emergency cover is highly recommended for all competitors as well as travel insurance that covers you for cancellation or curtailment of the event due to unforeseen circumstances such as extreme weather, natural disaster etc.   In particular, the organisers have no provision for accommodation and/or ownard support for any competitor needing to remain in hospital overnight after the event. Due to the complexities of individual insurance arrangements, unfortunately we are not able to advise or recommend any particular insurance provider.

We have a huge team of local volunteers and professional mountain staff, but we’re always happy for more offers of help.  We have both on-bike / on-mountain and off-mountain roles.    We’ll provide food, lift pass, and transport for all volunteers, but you need to make your own arrangements for travel to/from Les Arcs. Please Email us for the latest info.

Enduro2 is a pairs-only event.  If you are looking for a race buddy, we’d suggest try posting on our event-specific Facebook page or on your local MTB forum.   We do not offer a rider-matching service since its far too big a deal to pick the right person for you and we certainly don’t want to be getting involved in any inter-team domestic arguments! 🙂

Rider & individual team member substitutions are possible, free of charge, up to 2 weeks before the race.  After this time NO changes or refunds will be accepted for any reason.

Cancellation due to injury is possible up to 4 weeks before the event, free of charge (however a signed medical certificate must be provided to prove this genuine reason for your cancellation).

Cancellation for any other reason is possible up to 6 weeks before the event, but a 50 Euro administration fee will apply per rider.  After this time, no refund is possible (except cancellation due to injury, as above).

If the organisers are forced to cancel the event due to factors outside of their control, a partial refund may be offered (or a reduced price entry to next year’s event) dependent on the circumstances under which the event was cancelled, but this is not guaranteed since unavoidable costs are incurred by the organisers in the run up to the event.  Examples that may prevent the race from going ahead as planned are: extreme weather (lift closures), safety concerns or severe rider injury causing the course to be closed, timing system failure, failure of one one of the event’s safety-critical suppliers to deliver.

We therefore strongly suggest that you take out a cancellation insurance policy that would cover your personal financial losses in this eventuality.

If your team member drops out but you still wish to race, this is OK and you are fine to race on your own or team up with another rider in the same position as you, on the day.

Update 20 March 2020: COVID-19.   Please review our newsletter here.  At this time we expect the event will go ahead as planned.

However if we are forced to cancel the whole event in the coming weeks due to government restrictions, we are determined and optimistic to be able to refund 100% of your race entry fee (or very close to 100%, in case of unexpected admin fees outside our control, eg bank transaction charges).
 
We’d also like to assure you that in the worst possible scenario and engage-sport.com our entry and transactions portal is somehow unable to refund your fees on our request, that they currently hold on our behalf., you will still be covered for 100% of your fees via visa / mastercard / your bank, since you and all our riders paid by bank card. (At the moment it seems like the world is going a bit crazy, hence why it is mentioned here. But we absolutely do not expect this to happen!).
 
Enduro2 Rider Accommodation Cancellation Policy
(This applies only to your accommodation costs only if you booked an apartment with us, not to your race entry fee)
 
>30 days –  40% cancellation fee 
15-30 days – 50% cancellation fee
8-15 days – 75% cancellation fee
<7 days – 100% cancellation fee

The Enduro2 course has been selected to provide a variety of technicality.  Warm-up trails will be of moderate to advanced technical level.   However each day will include at least one technically very challenging trail (at least Double-Black-Diamond level) – and remember that it is all ridden blind and unpractised.  Many of the trails are in a high alpine environment, outside of the controlled bike-park boundaries.   Some trails involve a high level of exposure with no barriers of safety netting in the event of a fall, therefore a good level of general mountain awareness is required to participate safely. There will not be any jumps or drops without an easy alternative option.

Whilst Enduro2 is definitely an adult-biased event,  we absolutely recognise that it’s also the perfect format for father-and-son teams.  And lets face it, we there are plenty of teenage shredders out there who know how to put their own father to shame on the trail!  Enduro2 therefore welcomes entries from responsible riders aged 15 and above (on the 1st day of the race), but only if they are riding as part of a 2-person team with their parent or legal guardian.