Frequently Asked Questions
PRACTICAL INFORMATION
REGISTRATION POLICIES
The Full-course Enduro2 is an adult-biased event, but we absolutely recognise that it’s also the perfect format for father-and-son teams. And let’s face it, we there are plenty of teenage shredders out there who know how to put their own father to shame on the trail! Enduro2 therefore welcomes entries from responsible riders aged 15 and above (on the 1st day of the race), but only if they are riding as part of a 2-person team with their parent or legal guardian.
New for 2023 – a shorter course is available to riders aged 12 or older on race day, as long as they are accompanied by an adult as their team-mate.
We strongly recommend that you have your own accident, rescue and hospital treatment insurance cover. If the worst happens, you’ll certainly be glad of it!
Sorry, we no longer offer Solo Rider options. Enduro2 is a pairs-only event (Teams of 2).
The atmosphere is super friendly and very welcoming, so if you’re on your own, why not find the perfect riding buddy by using our team-mate finder service? (Please don’t be shy! We have dozens of riders every year who ask us to help them find a partner).
- Go to our registration page,
- Click the button to “Register Now”
- At the registration screen, click the tab near the top marked “Team Member Fair”
- Log in and create a post. We suggest you write a little about yourself, too (age / language(s) / skill level / accommodation)
New for 2023 – Team of 3 RELAY*
Enduro2 is a pairs-format race, which means that only 2 riders can race together at the same time.
With the Team-of-3 RELAY category, you can share the experience between 3 friends. Each person in your team rides for 2 days out of 3.
For example, imagine 3 riders in your RELAY team: A, B, and C. Your race team format each day will be:
Day 1 – (A + B)
Day 2 – (A + C)
Day 3 – (B + C)
This means each rider in your team has one “rest day”.
During your rest day, you are welcome to spectate, chill out and enjoy music food, and drinks at our HQ and Bar in Meribel…or if you want to spectate and join the fun, you can join our on-mountain volunteer team for one day either in an on-bike or off-bike role. (As a stage-start or stage-finish Marshall – which is really lots of fun!).
Important note – The 3rd rider must not try to ride with his (or her) team-mates “just for fun” during his rest-day. This will have a negative impact on the organisation of the race, the lift-system capacity, and the other teams in the race.
*Sorry, we no longer offer Classic Team of 3 Option. The idea of Enduro2 has always been about a pairs format race. We created Team of 3 and Solo options so that your 3rd friend could come too (instead of missing out). However, as the race grows in popularity and logistical complexity, we found increasingly that making special plans for teams of 3, was having a large impact on the overall quality of our event for everyone else. Teams of 3, we love you – but sadly, we just can’t offer this any more! 🙁
What we suggest instead is to find a 4th rider, and make 2x teams of 2. Remember – if you want to, you can make a big party train with 4 riders (2 teams of 2) riding all together, if you want! (There is no minimum time, between the start of each team on each stage).
Please use our team-mate finder service (above), if you need to!
It is a legal requirement in France that to participate in any competitive sport (eg, any event or race of any kind) you must have a basic medical check by any doctor – to verify that you have no serious medical conditions that would prevent you from (contra-indicate) safe participation.
In some cases, we can accept a self-certificate is acceptable instead of a Doctor’s Medical Certificate. Please complete this medical questionnaire to decide if we can accept a self-certificate.
Alternatively, if you have a valid UCI RACE* licence then you don’t need a medical certificate, but you still need to provide evidence of a valid licence before you race.
*A provisional UCI license is not valid.
All riders must bring a photocopy of their medical certificate or Race License to give to us at registration in Meribel
Yes! There are always riders looking to find a team-mate. Or, maybe somebody got injured, so you can make a new team with somebody who already has a registration for Enduro2.
- Go to our registration page,
- Click the button to “Register Now”
- At the registration screen, click the tab near the top marked “Team Member Fair”
- Log in and create a post. We suggest you write a little about yourself, too (age / language(s) / skill level / accommodation)
We’re always happy for more offers of help from people who want to join our friendly team. Maybe you have a partner or friend who can’t race, but wants to join the party and enjoy the atmosphere? We have both on-bike / on-mountain and on foot or off-mountain roles. We’ll provide food, lift pass, and transport for all volunteers, but you need to make your own arrangements for travel to/from the resort.
If you are travelling from further away. and wish to join our team for the whole weekend, we can arrange shared accommodation for you with the rest of our team, at our expense.
Check out our Volunteer Page (in the menu) or email Ali@enduro2.fr for more details.
YES! We use with Engage-Sport.com for all registrations. All entry fees are held securely by Engage-Sport.com via a trust account until after the event is completed, and will be returned to you in full directly by Engage-Sport, in the unlikely event of financial failure on the part of us, the organisers/event promoters.
Furthermore, since all entries are paid by Credit/Debit card (MasterCard, Visa), In addition to the above security via Engage-Sport, you are protected by your card issuer, who would be obliged refund you directly in full for any losses incurred, in the worst case scenario.
See “Our Financial Protection Guarantees” below for more details.
CANCELATION & TRANSER POLICIES
IMPORTANT: YOUR RACE ENTRY AND ACCOMMODATION ARE NOT LINKED AS A PACKAGE.
YOU MUST MODIFY AND / OR CANCEL EACH, SEPARATELY.
IF CONTACTING US ABOUT YOUR ENTRY, PLEASE TELL US IF YOU HAVE ALSO BOOKED ACCOMMODATION.
Legal Information as required by The EU Package Travel Directive and Linked Travel Arrangements (DIRECTIVE (EU) 2015/2302):
If you book additional travel services for your trip or holiday via this link/these links, you will NOT benefit from rights applying to packages under Directive (EU) 2015/2302.
Therefore, our company trailAddiction (NZ) Ltd will not be responsible for the proper performance of those additional travel services. In case of problems please contact the relevant service provider.
However, if you book additional travel services via this link/these links not later than 24 hours after receiving the confirmation of the booking from our company, those travel services will become part of a linked travel arrangement. In that case trailaddiction (NZ) Ltd has, as required by EU law, protection in place to refund your payments to trailAddiction (NZ) Ltd for services not performed because of trailAddiction NZ Ltd’s insolvency. Please note that this does not provide a refund in the event of the insolvency of the relevant service provider.
More information on our insolvency protection
All entry fees are held securely in Trust (Sequestered) accounts at <href=”https://fr.wikipedia.org/wiki/Banque_populaire_des_Alpes” target=”_blank” rel=”noopener”>la Banque Populaire des Alpes by Engage-Sport.com until the event is completed, and will be returned to you in full by Engage-Sport in the unlikely event of financial failure on the part of the organisers.
trailAddiction (NZ) Ltd has taken out insolvency protection with [engage-sports SARL; 1055 RTE DE CHOUGNES, 38210 VOUREY, FRANCE, SIRET 51325602400011; support@engage-sports.com
Travellers may contact this entity or, where applicable, the competent authority if the services are denied because of trailAddiction NZ Ltd’s insolvency.
Note: This insolvency protection does not cover contracts with parties other than trailAddiction (NZ) Ltd which can be performed despite trailAddiction (NZ) Ltd’s insolvency.
Directive (EU) 2015/2302 as transposed into the national law
Change your Team-Mate
Team member substitutions (1 rider only) are possible, free of charge, up to 14 days before the race.
See instructions below ‘Change Your Team-Mate‘ to do this yourself via engage-sport.
It is not possible to transfer your team’s race entry, to another new team (so, you can only change one team-mate!). If you need to do this, you must cancel your registration.
No Rider changes, team name changes, cancelations or refunds will be accepted FOR ANY REASON, within 14 days of the race.
Cancel Your Registration
The following Cancelation fees apply:
>12 weeks before the event: 50 Euros per rider (100 Euros per team of 2).
12 to 8 weeks before the race: 50% of your team’s registration fee (50% refund).
8 to 4 weeks before the race: 70% of your team’s registration fee (30% refund)
Within 4 weeks of the race: no refund.
In Case We Cancel Enduro2
If the organisers are forced to cancel the event due to factors outside of our control, we will try to offer a full refund, but this will be dependent on the circumstances under which the event was cancelled. For example if the event is cancelled or curtailed at short notice due to force majeure – since unavoidable costs are incurred by the organisers in the run up to the event.
Examples that may prevent the race from going ahead as planned include but are not limited to: extreme weather (lift or road closures), safety concerns or severe rider injury causing the course to be closed, timing system failure, failure of one one of the event’s safety-critical suppliers to deliver, closure or failure of the public ski-lift system, a major road / transport incident which blocks access to the resort, the withdrawal of authorisation to run the event by local competent authorities.
With the above in mind, we therefore strongly suggest that you take out a cancellation insurance policy that would cover your personal financial losses in this eventuality.
If your team member drops out but you still wish to race, this is OK and you are fine to race on your own, or team up with another rider in the same position as you, on the day.
This applies only to your accommodation costs only if you booked an apartment with us, not to your race entry fee.
Cancelation fee varies by the amount of notice you can give us to cancel:
More than 6 weeks – 50% cancellation fee (50% refund)
Less than 6 weeks – no refund is possible, sorry.
Sorry, it is not possible to transfer your entry to next year.
Your options are to cancel your registration, or find a new team-mate and come to the race! (Please also refer to “find a team-mate” section above).
HOW TO TRANSFER, CANCEL, MODIFY
IMPORTANT: YOUR RACE ENTRY AND ACCOMMODATION ARE NOT LINKED AS A PACKAGE.
YOU MUST MODIFY AND / OR CANCEL EACH, SEPARATELY.
IF CONTACTING US ABOUT YOUR ENTRY, PLEASE TELL US IF YOU HAVE ALSO BOOKED ACCOMMODATION.
OR
– Find the confirmation email that we sent to you when you registered (this came from ‘ne-pas-repondre@engage-sports.com’).
– Click the green button at the bottom of the email, to access your registration directly.
IF YOU STILL CAN’T FIND YOUR REGISTRATION, try this:
– Go to http://www.engage-sports.com
– Click the link in the top right of the screen that says ‘Espace Participant’
– Next to the Blue Login Button, click the link “Having Trouble To Log-In?”
– Use the “I forgot My Username” function to search for your registration(s)
Follow the instructions as above for race entry, but you need to click the link to book accommodation on the registration page of the Enduro2 website, (NOT the button to register for the race)
Remember that your accommodation is a separate reservation that is NOT automatically linked to your Enduro2 Race entry. The Engage-sport system treats this as a separate “race” registration.
If you used the same username / email address then both reservations should appear in your user profile, once you have successfully logged in.
Please follow the instructions in how to update your email or phone number (above) to step (3).
THEN:
When in the “My Registration” page, select:
‘MODIFICATION REQUEST’ button (at step 4)
You can edit your response to your accommodation question on the form, and you should then be taken to the credit card page to pay a small additional fee for the parking and access to shower and toilet facilities.
Please email us if you have technical difficulties with this process.
4) At the right side of the screen, click the white button marked “Transferer a un autre participant”
5) You can select the drop-down menu to auto-fill the details already stored on our system for your team, or click “ne pas remplacer” to make no changes for that team member).
6) Update your phone number and email details as needed, then click “Next”
7) Check and validate your changes on the next screen by clicking the green button “Valider le transfert”
You will get a confirmation link sent to your new email address, which you must click to confirm the change. Please check your spam / junk folder!
If you are still having trouble, Follow These PDF Instructions to access your existing registration online and edit your rider details.
Follow the instructions for “How to update your email and phone number” as above…
NO TEAM CHANGES POSSIBLE, WITHIN 14 DAYS OF THE RACE
Be aware that if you have at least 1 e-bike in your team, then you must enter the e-bike category. There is only 1 category for e-bike (your sex and age does not matter).
Please follow the instructions in how to update your email or phone number (above) to step (3).
THEN:
When in the “My Registration” page, select:
‘MODIFICATION REQUEST’ button (at step 4)
– Log-in to your personal account on engage-sport.com or find your registration confirmation email sent from (ne-pas-repondre@engage-sports.com) and click the green button “Detail de mon Inscription”
– Access the “My Registration” page
– On the right-side of the registration screen, click the button marked “X Cancel my Registration” / “ X Annuler mon inscription”
Note: Your refund will be sent back to your credit card automatically. This usually takes less than 5 days, but can take up to 10 days if you have a non-EU bank card.
If your bank card has expired, then we cannot process an automatic refund. In this case, please check your email (including your spam/junk) for an email from engage-sport.com. We will request your IBAN (bank details) via a unique web-link, so that a manual refund can be organised for you via a bank transfer.
If your IBAN is not accepted, please check that it is valid, using a free checker site like this one.
Instead, we will simply check your medical certificate or UCI license at registration in Meribel.
Please bring a photocopy with you because you must give it to us, to register (we will not return it).
COVID-19 POLICIES
We will adhere to the local regulations and recommendations in force at the time of the event.
At the time of opening registration for 2023 we do not expect to enforce any specific health, vaccine, or test requirements.
Our Standard Cancelation policies will apply – see above
ON-BIKE
Enduro2 really is a TEAM event, and the rules are designed to emphasise and encourage real teamwork.
Each team gets only one timing chip between them. The LAST rider to start each stage, wears the chip. The chip requires a manual “check” at the end of the stage, and this is done by the finish Marshall, not the rider…who will only do this when both riders are together at the end of the stage. In other words, you will get a better time if you stick together from start to finish and the lead rider actually “tows” the slower rider into the best lines. If the lead rider messes up, takes a line or misses a corner, this is the opportunity for your race parter to dive through the gap and take over the lead, saving your team yet more valuable time. There is certainly no time advantage at all, if the faster rider just blasts on ahead. Stopping mid-stage for spontaneous high-fives on the course is permitted, but not recommended.
There are many cool and inventive strategies that teams could use to maximise this teamwork aspect, but its up to you to chose what works best for you.
Sure thing! It doesn’t matter if you don’t complete all the stages each day or if you want to skip out some stages – you will be allowed to continue and to complete the event the following day.
After all, The Enduro2 philosiphy is: The only TIME that counts, is having a GOOD-TIME!
If this is your style, we’d suggest you register for the shorter course and have more time to relax on the liaisons between stages.
No. Based on your self-seeding answers upon entry, you will be allocated a start-wave time (the time when you leave HQ every morning, and take your first lift). You will ride the course in a pre-determined order, eg Stage 1 first, Stage 2 second etc, but you are free to start each stage whenever you are ready. Your only limit is to make it around the course, before the final cut-off times (which are generous).
“Gentleman’s Rules” apply – if a faster team wants to dive in before you, its probably best to let them go first. Maximum time between teams will be 20 to 30 seconds, but there is no minimum gap…4 and 6-rider party-trains are very much encouraged at Enduro2!
All riders must wear a FULL FACE helmet at all times whilst on a timed special stages. Helmets with a removable chin-guard are also accepted (Bell Super 2R, Giro Switchblade etc). During Liaison stages it is acceptable to wear a Half-Lid helmet (for example if you wish to carry a second helmet in your pack for use on the Liaison stages).
In addition to the helmet, all riders must wear:
- CE approved back protector, or a cycle bag with integrated back protection
- Full Finger Gloves
- Knee protection
Riders must also carry at all times during the event
- A Charged, Mobile Phone with data roaming enabled if necessary (emergency use only), and list of emergency contact numbers provided by the organisers
- A waterproof / windproof jacket
- Water and trail snacks
No. Each day you start and finish at the same point, so we do not move camp / HQ each day. However we will set off in a different direction every morning and therefore each day will cover a totally different riding area before looping back to return to base at the end of the day
First riders depart between 08:00 and 10:30 each day. Lunch is provided on each of the two full days of riding (not on the 3rd day), at a mountain restaurant. The route will pass near to several local cafes and a supermarket, for riders wishing to purchase extra food en-route. We expect participants will complete the course and make it back to base camp between 15:30 and 18:15 each day (154:30 on the 3rd day which is a shorter day).
A big part of the Enduro2 weekend, is the AFTER-PARTY. We start with a big BBQ, then after the Podium & Prize-giving (prizes for everyone, not the winners!) it’s straight into party-time with live music, DJ, and lots of dancing and good times.
Your team’s start wave time will be communicated to you in our online RACE BRIEFING.
Riders are released in waves every 30 minutes.
Your starting wave is based on what you write in your registration (fastest racers go first, slower / relaxed riders go last)
Fitness in the endurance / strength conditioning sense, as well as mental focus and determination is more relevant than outright pace and / or climbing ability. That said, entrants will face fairly big days in the saddle (30-40Km, 6-7 hrs a day) on physical trails, in potentially hot conditions and at altitudes up to 2700m. Uplifts will be lift-assisted but some climbing (2 hours per day max) will also be required.
First of all, don’t only ride trail centres and man-made trails. If you are considering entering this event then you should already be at this level of competence, as a minimum. We’d therefore advise taking in as much natural terrain as you can, and ride in places you have not been to before. Practise riding challenging sections on sight, and as you would do against the clock. If you are not an experienced racer, practise at your “comfortable 70% pace”. (Where 100% would be the pace you would ride in a normal, pre-sighted Enduro race event). This is the pace that will certainly give you the best overall result at the Enduro2. Get out for some big epic rides and take note of your personal needs for nutrition and hydration. For (the minority) of you who are serious about competing to place highly, teamwork and communication skills will be important. Practise racing and riding together in a tight formation.
Also, go check out our free Enduro2 Fitness Training Guide by partner coach Mtb.Fitness, in the main menu.
The Enduro2 course has been selected to provide a variety of technicality. Warm-up trails will be of moderate to advanced technical level. However each day will include at least one technically very challenging trail (Double-Black-Diamond level) – and remember that it is all ridden blind and unpractised. Many of the trails are in a high alpine environment, outside of the controlled bike-park boundaries. Some trails involve a high level of exposure with no barriers of safety netting in the event of a fall, therefore a good level of general mountain awareness is required to participate safely. There will not be any jumps or drops without an easy alternative option.
The shorter / Intermediate course follows the same route as the full course and is still of “intermediate+” grade, but you will skip out the hardest trail(s) of the day (black or double-black grade).
No matter which category you enter, the atmosphere of Enduro2 is low-pressure. If you reach a section that is out of your depth, we encourage you to take your time and walk that section if you need to. You will not be the only one who does!
See Link in Menu
(More Info –> Short vs Full Course)
OFF-BIKE
No dedicated feed stations are provided by the race organisers. However the route liaisons pass through mountain towns and villages on a frequent basis, which allows racers to stop and purchase their own snacks, food and drinks as required.
A lunchtime meal on Race Days 1 & 2 at a local restaurant is included in your entry fee.
Water-stops en route are readily available in the form of public-use fountains and trail-side natural springs.
The resort has an ample supply of coffee shops, supermarkets, restaurants and take-away stores. Additionally, cafes and snack-bars are available on the mountain during race-day.
During the race, we will use various ski-lifts and occasionally coach-based shuttles to transport you and your bike, and these are used at the owner’s risk. You are responsible for your own bike’s security during the event and the organisers cannot take responsibility for loss or theft. No secure overnight bike storage is provided by the organisers.
We’d recommend taking a small personal bike lock in your bag, for extra security in case you leave your bike to enter a bar, shop or restaurant during the event.
Our event partners will be providing a dedicated onsite mechanic support service at Enduro2 HQ, throughout the event. Labour is free of charge, you pay only for any new parts you need!
There are a selection of other local bike shops in town that offer spares and service capability. However, we advise all riders to bring your own spares where possible, especially for bike-specific components such as brake pads, spare spokes, mech hangars etc.
We have several dedicated first-responders on our team who will provide first-aid and further treatment / advice should you need it. If emergency hospital treatment is required, we will liase with emergency services as required. For non-urgent cases or treatments outside of racing hours, you may need to make your own arrangements should you wish to travel to a hospital (e.g. taxi). MOUTIERS hospital is around 30 minutes by car, from race HQ. If you miss your airport transfer or onward travel due to injury, you will need to make your own arrangements for onward travel and assistance. (Travel insurance highly recommended!)
Self-sufficient supporters are very welcome to spectate during the race and join us for the after-party!
If you’d like to volunteer to join our team (food, drinks, and other gifts are provided by us!) please email ali@enduro2.fr for info.
Insurance is not compulsory, but we strongly recommend it. A comprehensive medical and rescue emergency cover is highly recommended for all competitors as well as travel insurance that covers you for cancellation or curtailment of the event due to unforeseen circumstances such as extreme weather, natural disaster etc. In particular, the organisers have no provision for accommodation and/or ownard support for any competitor needing to remain in hospital overnight after the event.
Due to the complexities of individual insurance arrangements, unfortunately we are not able to advise or recommend any particular insurance provider.
TRAVEL, ACCOMMODATION & LOGISTICS
See our “Accommodation” link in the menu.
In our experience, Geneva is the only realistic option. However Lyon, Gronble and Turin are all within 2-3 hours drive and would work just fine, if you rent a hire car.
Minibus transfers at reasonable prices are available from Cool Runnings based near Meribel. If you ask them, they will group you together with other riders arriving for Enduro2, for the lowest possible transfer price (per person).
Alternatively, you can pick up a hire car from Geneva Airport for a very reasonable price (this is generally the cheapest option, cheaper than using an airport transfer service). Its about 2.5 to 3 hours drive to Meribel. Try www.auto-europe.com for the best deals.
Free Parking is available for the duration of the event, very close to Race HQ in Meribel. Nearest Train Station is MOUTIERS.
See our RACE BRIEFING page (details updated regularly – please be patient if not already online yet!)
In 2023 a buffet breakfast is automatically for each day of your stay at the Enduro2 Hotel.
(No food is included if you are staying in the Enduro2 self-catering apartments)
ARRIVAL AND SIGN-ON, POST-RACE DEPARTURE
The event is centered around the JACKS BAR in MERIBEL, directly at the foot of the main ski lifts.
The race will start and finish here for each day of the race.
Drinks, Food, Mechanic and Medical support are available all weekend onsite, and onsite.
There is ample underground parking next to Race HQ area for cars and small vehicles. Camper vans must be pre-booked via your race registration (and you will be allocated a space at our nearby camper-van event park).
(Coming Soon) (Released here via our menu 1 month before race weekend)
Check out the Race Briefing page for Meribel map and Daily Enduro2 course maps.
IMPORTANT: PLEASE ENSURE YOU HAVE UPLOADED YOUR MEDICAL CERTIFICATE AND SIGNED WAIVER TO ENGAGE-SPORT.COM AT LEAST 7 DAYS BEFORE ARRIVAL.
Registration Opens at 13h30 on Friday 7th July 2023 at the HQ (JACKS BAR) IN MERIBEL Centre.
Last registrations on Friday are at 20h00.
If you experience travel difficulties and think you may miss registration:
Please call (for emergencies only)
Gabi (English/Czech): +33 7 88 54 54 93
Pierrot: (French): (+33 6 62 19 06 97)
We will try to pre-register you over the phone and in that case you will need to collect your race number and timing chip from HQ on Saturday morning at 7.45 am.
Check out the race briefing page for Meribel map and Daily Enduro2 course maps
BBQ, PARTY AND LIVE MUSIC at JACKS BAR. Its going to be a BIG party!
We recommend you plan to stay the night in Meribel on Monday!
If you want to stay longer in Meribel, of course there are many family activities and lots of extra riding to discover in the Area. Meribel lift system also links directly to Courchevel and Val Thorens on the same lift pass. We’d also recommend a visit to the Natural Thermal Spas in Brides Les Bains – the perfect way to relax after the race.
Please contact Meribel Tourist Office for more info.